Overview
Zen Tao Shop (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website or use our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
1. Personal Information You Provide
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely by third-party payment providers)
- Order history and customer support communications
This information is collected when you:
- Place an order
- Create an account
- Contact us
- Subscribe to emails or promotions
- Participate in surveys or promotions
2. Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and device information
- Operating system
- Pages viewed and interaction data
- Approximate location (derived from IP address)
This data helps us understand how visitors use our website and improve performance and user experience.
How We Use Your Information
We use personal data for the following purposes:
- To process orders and deliver products or services
- To communicate with you regarding your order, account, or inquiries
- To provide customer support
- To improve our website, products, and services
- To prevent fraud and enhance security
- To comply with legal and regulatory obligations
With your consent, we may also use your information to send promotional emails. You may opt out at any time by contacting us or using the unsubscribe link in our emails.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable website functionality
- Analyze website traffic and usage
- Improve user experience
- Support marketing and advertising efforts
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.
Sharing of Personal Information
We do not sell your personal data.
We may share your information only with:
- Payment processors (e.g., Stripe, PayPal)
- Shipping and logistics providers
- Website hosting and analytics providers
- Marketing or email service providers (with consent)
These partners are authorized to use your information only as necessary to provide services to us.
We may also disclose information if required by law or to protect our legal rights.
International Data Transfers
Your information may be stored or processed outside your country of residence, including jurisdictions with different data protection laws. We take reasonable steps to ensure appropriate safeguards are in place for such transfers.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal, accounting, or regulatory obligations
- Resolve disputes and enforce agreements
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
To exercise your rights, please contact us. We will respond within a reasonable timeframe, typically within 30 days.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal data from children under 16. If we become aware that such data has been collected, we will delete it promptly.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.
Data Security
We use reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will take effect immediately upon posting. Continued use of our website constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: